PUBLIC SECTOR
Challenges facing the public sector
There is enormous pressure on public services. Demand is rising and becoming more complex, while tax revenue is squeezed. Public sector organisations need to try something different to stay sustainable.
Delivering more on tighter budgets
Publicly funded bodies must provide more services with stagnant—or even shrinking—budgets. How? Transformation. We help organisations redesign operations, workforce models and systems to deliver maximum value. We can also help connect public sector organisations to each other, supporting holistic, system-wide change.
Technology transformation
Transforming workforces and technology brings teams together, automates processes and improves efficiency. At the heart of these transformations are digital, data and AI. We can help you use these technologies to get more from your teams—through either large-scale complex technology changes or agile ‘test and learn’ methods.
Reimagining user experiences
Public services are complex and multifaceted, with multiple touchpoints across different service areas. For these services to work smoothly, organisations need clear, compelling, end-to-end user journeys—and joined-up thinking across different services. We can help with both: developing a clear customer model and connecting services across the citizen journey.
Who we work with
We are an existing supplier on a wide range of public sector frameworks.
We are on several Crown Commercial Services frameworks:
- DOS 5
- MCF3 (Lot 5 – HR & OD; Lot 7 – Health & Social Care)
- ESPO
- NELCSU
- ELIS Group Transformation Change Framework 2.0
- Coillte’s Sustainability Consultancy Services Framework (Lot 3 – People, Organisation and Behaviour; Lot 5 – Business Practices
- Irish Public Sector Relet (Lot 1 and 7- Business Strategy and Operations; Lot 2 and 8 – Organisational Change Management and Transformation; Lot 3 and 9 – Project, Programme and Portfolio Management (P3M); Lot 13 – Multi-Disciplinary Lot)
Central government
We support digital transformation, service redesign and culture change in central government. Our experience in the wider public sector helps us support our clients through major challenges.
Local authorities
We help local governments deliver more with less, from targeted service improvements to full-scale operating model redesigns.
Policing and justice
We help crime and justice organisations transform their models across policy areas, including victims and serious violence reduction.
Education
Higher education must offer an exceptional student experience while maintaining a competitive edge. We help you navigate the sector’s competing challenges with data, insights, and our public sector expertise.
Health
We work with healthcare commissioners, providers, regulators, and care systems to help shift their organisations into integrated care.
Housing, third and charitable sector
Times are changing and there’s no better time to seize the opportunities of digital advancement. We help housing, third, and charitable sector clients improve services and deliver lasting change.
Our expertise
We’ve supported some of the largest public sector organisations on ambitious transformation programmes. See our client stories here.
Meet some of our team
Nick leads our public sector and health teams. He is a trusted adviser for c-suite and senior clients and is passionate about working on the things that matter most in delivering improved, sustainable care to patients. He has worked across the health sector to help rebalance programmes in favour of empowering teams to deliver lasting benefit and improved quality.
Rob specialises in leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he focuses on designing and implementing new service models to include digital, analytics and organisational design, effectively translating business intent into strategic initiatives to deliver effective and lasting change.
Grace has extensive business transformation experience and a strong track record in strategic design and programme delivery in complex operational and asset-intensive environments. She has worked in both the public and private sectors, working closely with senior leaders in organisations including NHS England, NHS Trusts, Clinical Commissioning Groups, Bank of England, BT, GE and HS2 Rail.
James est passionné par la résolution des défis les plus complexes de ses clients. James s’épanouit dans des environnements internationaux et multiculturels, ayant travaillé et étudié en France, en Espagne, et au Royaume-Uni,
Il possède une gamme de compétences au sein de la stratégie, la gestion des données, la direction de projets et la conception de modèles opérationnels. Ces compétences sont le fruit de huit années d’expérience dans la direction des programmes majeurs dans un éventail de secteurs par exemple la vente au détail, l’hôtellerie, la santé et les services financiers.
James est diplômé en économie de Sciences-Po Paris et de l’Université de Cardiff. Il est bilingue français-anglais (niveau DALF C2).
Nick leads our public sector and health teams. He is a trusted adviser for c-suite and senior clients and is passionate about working on the things that matter most in delivering improved, sustainable care to patients. He has worked across the health sector to help rebalance programmes in favour of empowering teams to deliver lasting benefit and improved quality.
Rob specialises in leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he focuses on designing and implementing new service models to include digital, analytics and organisational design, effectively translating business intent into strategic initiatives to deliver effective and lasting change.
Grace has extensive business transformation experience and a strong track record in strategic design and programme delivery in complex operational and asset-intensive environments. She has worked in both the public and private sectors, working closely with senior leaders in organisations including NHS England, NHS Trusts, Clinical Commissioning Groups, Bank of England, BT, GE and HS2 Rail.
As a senior adviser in business and digital transformation and an experienced programme and project leader, Scott has spent the best part of a decade acting as a catalyst for business and digital transformation across Ireland, Europe, the Middle East and South Africa. Bringing the capabilities of Gate One to Ireland was a major factor in Scott’s decision to return to the country. He believes that the energy, passion and determination that Gate One brings to everything it does provides clients with a genuine, customer-centric alternative. Scott is excited to be disrupting the local status quo with a compelling alternative.
Reach out to Nick Kennell to learn how we can help you transform your services and deliver value to taxpayers.
If you would like to speak to us about how we can help you transform your services and deliver value to taxpayers, please contact Scott Ellis.
