Exploring the transformation required to address the urgent need to design sustainable and resilient healthcare models and foster innovation across the health ecosystem
Product
Product leadership
Exploring the defining characteristics of product leadership, the barriers to embedding it and the potential rewards of doing so effectively.
retail and CONSUmER
Sustainable shopping habits
Discovering what stops consumers making sustainable choices and what consumers expect from retailers to promote more sustainable shopping behaviours.
FINANCIAL SERVICES
Banking Fraud
Exploring ways banks can deliver a relevant modern customer experience while protecting their customers from increasingly sophisticated fraud.
Customer EXPERIENCE
Keeping customers close
Find out what 500 businesses and 2000 consumers had to say about customer-centricity and whether C-suite strategies really align with consumer expectation.
OPERATING MODEL
Transform and perform
Discover what 300 senior executives had to say about organisational agility and the key role operating model transformations play in it.
