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PUBLIC SECTOR

Transforming organisations, people and communities

Challenges facing the public sector

There is enormous pressure on public services. Demand is rising and becoming more complex, while tax revenue is squeezed. Public sector organisations need to try something different to stay sustainable.

Delivering more on tighter budgets

Publicly funded bodies must provide more services with stagnant—or even shrinking—budgets. How? Transformation. We help organisations redesign operations, workforce models and systems to deliver maximum value. We can also help connect public sector organisations to each other, supporting holistic, system-wide change.

Technology transformation

Transforming workforces and technology brings teams together, automates processes and improves efficiency. At the heart of these transformations are digital, data and AI. We can help you use these technologies to get more from your teams—through either large-scale complex technology changes or agile ‘test and learn’ methods.

Reimagining user experiences

Public services are complex and multifaceted, with multiple touchpoints across different service areas. For these services to work smoothly, organisations need clear, compelling, end-to-end user journeys—and joined-up thinking across different services. We can help with both: developing a clear customer model and connecting services across the citizen journey.

Who we work with

We are an existing supplier on a wide range of public sector frameworks.

Central government

We support digital transformation, service redesign and culture change in central government. Our experience in the wider public sector helps us support our clients through major challenges.

Local authorities

We help local governments deliver more with less, from targeted service improvements to full-scale operating model redesigns.

Policing and justice

We help crime and justice organisations transform their models across policy areas, including victims and serious violence reduction.

Education

Higher education must offer an exceptional student experience while maintaining a competitive edge. We help you navigate the sector’s competing challenges with data, insights, and our public sector expertise.

Health

We work with healthcare commissioners, providers, regulators, and care systems to help shift their organisations into integrated care.

Housing, third and charitable sector

Times are changing and there’s no better time to seize the opportunities of digital advancement. We help housing, third, and charitable sector clients improve services and deliver lasting change.

Meet some of our team

Nick Kennell
Public sector lead
Rob Bradshaw
Client Director
Grace Blundell
Client director
Emma Bentley
Client director
Nick Kennell
Partner
Rob Bradshaw
Client Director
Grace Blundell
Principal
James Brewin
Manager
Nick Kennell
Partner
Rob Bradshaw
Client Director
Grace Blundell
Principal
Scott Ellis
Partner

Reach out to Nick Kennell to learn how we can help you transform your services and deliver value to taxpayers.

If you would like to speak to us about how we can help you transform your services and deliver value to taxpayers, please contact Scott Ellis.