Emerging Tech: Generative AI Adoption Trends and Future Opportunities
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Predicts 2025: Transform End-User Services Into a Predictive and Resilient Digital Workplace
As we understand, this latest Gartner® report explores how organisations are now prioritising their investment and efforts in the digital employee experience, following the growth and maturity of their digital workplace. With increasing complexity and risk, organisations must build visibility, predictability and resilience to ensure end-user service leaders are future-ready.
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Source: Gartner, Predicts 2025: Transform End-User Services Into a Predictive and Resilient Digital Workplace, 19 February 2025, by Lina Al Dana, Dan Wilson, Erin Pierre, Tom Cipolla, Stuart Downes, Sunil Kumar.
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