Our team

Tim is a senior business leader and consultant with over 25 years’ experience crafting and delivering major strategic programs across many large UK and global businesses. His focus and passion are to enable organizations to make better decisions. As the digital and physical worlds blur, now is a particularly exciting time to be helping ambitious businesses shape their actions for the future.

Tim gets great satisfaction from the singular moment when plans turn into irreversible action, and believes it all ultimately comes down to people. He is no stranger to this having survived the BBC reality TV show ‘SAS: Are you tough enough’!

If you’re exploring permanent opportunities with Gate One, you’ll probably get to know Mel or Anna. In the past Mel has recruited for agency and professional services firms alike. Gate One’s entrepreneurial culture suits Mel; growing up in NZ shaped her fighting spirit and ingenuity! Mel loves recruitment – everyone has their own story and can contribute to Gate One’s culture in different ways. She’s motivated by helping you discover if Gate One is the perfect move for you.

Umbar is our digital and data lead. She has extensive cross-sector experience across consumer business, public sector/housing and life sciences, where she has supported several global pharmaceutical businesses dramatically enhance their customer engagement. From strategy and digital innovation, smart cities to intelligent automation, and customer engagement to Agile technology delivery, Umbar is passionate about digital and its power to help organizations and customers alike.

Jen leads our sustainability team and has worked with clients to produce, plan and implement sustainability strategies. She is an active content contributor and thought leader in the sustainability space and has spoken on BBC Breakfast about driving greater sustainability in retail.

Sonia leads our people and talent function and is passionate about supporting our diverse talent to thrive in their careers at Gate One. Sonia brings HR experience from public, private and charity sectors and even worked as a people change consultant herself for a few years. She describes her style of HR as pragmatic, empathetic and action-orientated. After having a family, Sonia set up her own HR consulting business supporting start-up businesses with their people strategy. In 2019 Sonia joined Gate One to support our inclusive growth agenda and has helped us weather the covid storm prioritizing our team’s health and wellbeing.

Mohammad has a strong track record in adaptive digital strategy work, helping clients tackle their most pressing transformation challenges in areas such as digital strategy, product and service design, digital operating models, data analytics and risk mitigation. Well versed in IT and operations transformation, Mohammad develops achievable strategies and understands how to translate these into action.

Sarah has experience supporting large scale business transformation projects particularly in change and communications management. She has a passion for ensuring sustainability is considered in all aspects of a business’ strategic objects, including through the supply chain and corporate values.

Greg specialises in customer experience, service design and digital transformation consulting. He has extensive expertise in journey mapping, segmentation, experience design and customer experience-led digital transformation. He possesses excellent delivery ability, with knowledge of how to combine customer-centric principles with business objectives, ensuring any recommendations and ideas are pragmatic and deliver value.

A career consultant, Jo focuses on designing and delivering successful transformations that support her clients achieve their strategic ambitions. Internally she’s Gate One’s fundraising lead, coming up with innovative ways to raise money for our charity partners. Whether it’s putting on comedy nights, planning family fun days or exploiting the team’s love of a good sporting challenge, Jo’s primary aim is to drive up donations so we can deliver meaningful change in our wider community.

Alex has over 20 years of transformation experience, focusing on the financial services sector. He has worked with board members and executive teams across insurance, capital markets and banking. He has led or overseen consultant and client teams addressing major financial crime, fraud risk, regulatory change, digital transformation, data, core system replacement, post-merger integration and growth initiatives. He enjoys working hand in hand with clients to find innovative and practical ways to solve complex transformation challenges and believes change is always best homegrown.

Upneet is a big four trained management consultant who relishes a small firm entrepreneurial experience. He loves a new challenge and is passionate about helping clients transform to achieve their potential, whether that’s through helping them articulate their strategy, redesigning their operating models, or managing complex programs. A big believer in the need for agility and innovation in any business, he likes to keep himself informed on what makes great businesses great and how to learn from others.

Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).

As head of incubator, Kajal is responsible for driving Gate One’s flagship Incubator forward and supporting the fantastic entrepreneurs and businesses in the scheme. Kajal has seven years’ experience in a start-up enterprise, most recently as head of projects at Business Launchpad and prior to that as a business advisor with Virgin Start-Up. Her recent clients included a web platform for decluttering services, a Caribbean street food business and a luxury nut butter company. She is an entrepreneur herself, having previously set up and run a luxury shoe business in New York, which she grew to $300,000 pa turnover.

Jack recently joined Gate One as an analyst. He has over two years’ experience in M&A, focusing on project management, pre-deal transaction execution and strategic advisory. He has worked with clients across the technology, business services, industrials and consumer sectors. With extensive experience in process design, Jack has led the administration and project management of complex M&A mandates, building a demonstrable record of accountability to senior client stakeholders.

Jack has a degree in international business and finance from the University of Leeds, where he led the development of social enterprises in Sri Lanka and South Africa and remains a mentor on the Nurturing Talent Mentorship Scheme.

Emma is a Principal at Gate One, focused on the delivery of operational and digital transformation in a range of sectors, including Central Government, Defence, Justice and Local Government. Emma supports organisations at any stage of their transformation journey, to harness the knowledge and vision within their business, and channel that into meaningful change.

Suraj is a self-motivated, enthusiastic and delivery-focused consultant. He has over five years of consulting experience, working across a range of large-scale business and digital transformation programs, supporting and managing projects. His digital transformation experience and passion stems across the following areas: digital strategy, digital business design and digital capability modelling.

Pamela is a life sciences value creation, strategic growth and acquisition advisory specialist focused on delivering impressive outcomes for businesses, their employees and their customers. She has a PhD in medical sciences and an executive MBA (both from the University of Oxford). Her career spans drug development, strategy and management consulting within the global healthcare and pharmaceutical arenas.

With a wealth of experience in the consumer health sector, Jon has a track record of delivering in complex engagements, including global transformations and M&A (mergers, acquisitions, divestments and separations), where he has been instrumental in driving maximum value realisation for his clients. Jon’s leadership and delivery expertise spans a range of areas from people aspects (culture, employee experience and change management) to cross-functional programme implementation, system integration and more.

Caro has worked extensively in both consulting and financial services. As Gate One’s people change lead, her professional focus is supporting organizations to design, activate and embed strategic transformation programs, while applying creative approaches to facilitate and accelerate behavior change. Caro is passionate about coaching and supporting client teams to develop their skills leading and embedding change.

Jess has two years of consulting experience, working in operational improvement, project support, modelling and change management. She has experience working on multiple private and public sector client engagements, including with central government and FTSE 50 companies. Conscientious and hardworking, Jess endeavours to deliver lasting and meaningful change on all her client engagements.

James specialises in large-scale IT-enabled change and enterprise portfolio management. He has delivered complex transformation programs across multiple industries. Most recently, James worked with a group CIO to redefine the organization’s operating model, organization design and governance framework.

Grace has extensive business transformation experience and a strong track record in strategic design and program delivery in complex operational and asset-intensive environments. She has worked in both the public and private sectors, working closely with senior leaders in organizations including NHS England, NHS Trusts, Clinical Commissioning Groups, Bank of England, BT, GE and HS2 Rail.

Clare is an experienced consultant who has worked across the end-to-end delivery lifecycle. Her passion lies in putting people at the heart of digital strategies and transformations to create empowering change for people, be they consumers or employees. Clare has experience in developing innovation operating models, service design, design thinking and people-led change management.

Ben is our sector lead for retail and consumer business and has delivered numerous transformational initiatives for clients across the globe. With a background in business and digital technology transformation in several sectors, he has the know-how and experience to lead clients through the most challenging high-impact, high-value transformations.

Simon specialises in large-scale digital and data change. He focuses on how organizations can develop data strategies that underpin and help realize their broader business strategy, linking technical outcomes to strategic ones. This means he delivers great value – fast, on transformations that often require a cultural shift.

Rob specializes in leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he focuses on designing and implementing new service models to include digital, analytics and organizational design, effectively translating business intent into strategic initiatives to deliver effective and lasting change.

James has designed future state operating models and driven transformative change in a range of public and private sector multinationals. A proven problem solver, James specialises in operating model design, portfolio management, customer strategy and experience, and performance improvement. He relishes building high-performing teams to work side by side with clients on their most complex and high-profile programs.

Gemma started her consulting career at a big four firm delivering complex business change programs. She has ten years’ experience focused on the pharmaceuticals, consumer business and retail sectors, working in areas such as complex program and change management, supply chain operations and post merger integration. Gemma believes the best way to ensure excellent project delivery is to work collaboratively with clients to build results that stick.

Gemma enjoys exploring the world on two wheels, two skis or a surfboard, and will try to cram in a European mini-break at any given opportunity.

Louise has worked across numerous marketing and sales engagements for retail and consumer businesses, specializing in digital strategy, transformation and sustainability. She is passionate about helping companies modernize and get to the forefront of their industries, while delivering their objectives in a purposeful and sustainable way.

Sophie specialises in brand and customer strategy for pharmaceutical and biotech companies. As a manager in Gate One’s life sciences team, she has led cross-functional teams through innovation projects to develop new patient services. Her passion is ensuring that patients are included throughout the development process for solutions that bring real improvement to their experiences.

Kellie specialises in customer experience and specifically design thinking, having worked in-house and in an advisory capacity for a number of organizations. A creative problem solver, Kellie is accustomed to unpacking complex business challenges and harnessing her divergent thinking and experience to tackle all aspects of the experience design process, pushing the boundaries of what clients can achieve.

Organizations are facing unprecedented levels of change and digital disruption. As a founding partner of Gate One, David is excited about the endless opportunities that this provides and is inspired by the incredibly talented team around him who are helping our clients to meet their transformation needs head on.

Having worked across a broad range of FTSE 100 organizations for 20 years, David specialises in complex digital, portfolio and enterprise-wide target op model transformations. He regularly coaches and challenges board level teams to lead effective change.

David is also an active investor and a board member of several start-ups. He is fascinated by the innovation process and how to infuse the entrepreneurial mindset into larger organizations.

James is a senior consultant with extensive experience on major transformation programs across the government, retail, health & financial services sectors. He is skilled in project and program management, digital strategy and delivery, business case development and operating model design.

At Gate One, James has supported one of the UK’s largest retailers in the redesign of its operating model. He is helping to build Gate One’s digital capabilities and is undertaking a Digital Strategy course with Google.

Outside work, James loves endurance sports and travel.

Hannah is a senior consultant at Gate One. She provides a range of strategy, advisory and delivery services across large scale transformational projects. Her experience is focused across target operating model design, integration M&A, process re-engineering and strategic technology design.

Spiro leads our energy and utilities sector and has helped energy companies to drive large-scale and complex transformations, implement new operating models, integrate capability and use technology to adapt to a decentralized and decarbonized world.

Francesca is a business transformation consultant whose work has spanned multiple industries, including retail and consumer goods, TMT, automotive and transportation. She has led complex business and digital transformation programs from strategy through to implementation for large organizations across the globe.

Richard has extensive experience of working with banks to stabilize and strengthen their operations, particularly in relation to building fraud prevention and management capability. He specializes in helping clients to transform through operating model redesign and delivering large-scale change programs, with experience gained through both industry and consulting roles across various sectors.

Sarah is a strategy and program leadership consultant with experience designing and delivering large transformation programs across multiple sectors. After completing her History degree, she spent two years with a large consultancy before moving to Gate One in June 2018.

Sarah is studying for the CIMA Certificate in Business Accounting which aligns to her interest in business planning and strategic decision-making. She is also training to be a Coach as part of Gate One’s Coaching program and was a finalist for the MCA Young Consultant of the Year Award 2019.

Nick leads our public sector and health teams. He is a trusted adviser for c-suite and senior clients and is passionate about working on the things that matter most in delivering improved, sustainable care to patients. He has worked across the health sector to help rebalance programs in favor of empowering teams to deliver lasting benefit and improved quality.

Beth joins Gate One after three and a half years at a Big Four consultancy, where she worked on numerous large business transformation programs for clients in the private sector. Her experience includes a large passenger services implementation for a UK airline and a target operating model implementation for a utilities company.

Outside of work, Beth is passionate about health, fitness and mental wellbeing and enjoys socialising and hanging out with her friends and family.

Ben has worked with a number of energy and utilities companies. He has a broad industry view of best practice in the electricity sector in particular, having worked across three of the major network operating companies. Ben is a specialist in the RIIO framework and is highly experienced in asset management, business strategy and performance improvement transformations.

Laura is passionate about applying her understanding of people development and coaching to complex program delivery. She supports individuals, teams and organizations to build stronger capability in leading change, working as high-performing teams and developing the leaders of the future. She is a skilled coach and leads our internal coaching program, which gained credit as a finalist in the CIPD People Management Awards 2019.

Chris has over six years’ consulting experience and a skillset spanning hands-on digital transformation delivery, strategy design, Agile project management, change management and business analysis. With a rapid delivery style focussing on time-to-value for clients and creating innovative solutions. Chris has been recognised for his achievements by reaching the Finals of the ‘MCA Young Consultant of the Year’ category (2017).

Kirsty is finance and operations manager and part of the Executive Committee at Gate One. She manages all core aspects of finance including management accounts, financial reporting, invoices, client engagements, as well as governance, legal and regulatory compliance. Kirsty has worked within finance for consultancies for many years and for the Rugby Football Union.

Alex is an experienced management consultant leading both our portfolio management and initiative leadership and delivery capability areas. He has experience advising global organizations and teams on enterprise portfolio management office transformation, business strategy resets, change management, finance transformation and customer segmentation across a wide range of industries.

Nila is experienced in process improvement, operating model design and change management across both the public and private sectors. Her core consulting strengths lie in defining and implementing business change approaches which are responsive to workforce behaviours.

Jerome is an experienced service designer and consultant who has helped companies in utilities, oil and gas, healthcare and public services to create customer-centric digital services and strategies. He uses his understanding of agile design thinking and digital strategy to deliver service blueprints, multiple scaled MVPs and strategic advisory. Jerome’s passion is to use human-centred design, digital and data to build services that deliver outcomes for people, the planet and profit.

Brian leads on our transformation strategy and leadership capability, as well as M&A. He has extensive consulting and operational experience in the UK and Asia, helping leadership teams focus on what matters to turnaround businesses, and supporting significant transformation and M&A activities.

David has extensive expertise in both customer and digital transformation, strategy, product management and the use of experience and human-centered design. He has worked across both the public and private sector, and most recently set up an innovation lab in partnership with Google.

Georgina has worked with a number of global organizations across a range of industries on programs covering strategic change, technology strategy and M&A. An entrepreneur at heart, Georgina has led new businesses in the Gate One Incubator and currently leads the Gate One international expansion team.

Ali is a talented and capable consultant who thrives in a fast-paced environment. He is experienced in program management office, target operating model design, design thinking, data visualization and customer experience. Ali was recently part of a team that delivered an accelerated operating model diagnostic and future design, which included a top-level management review, service line redesign and a new regional model definition and implementation plan.

Mark is finance and operations director at Gate One, where he is responsible for all aspects of finance, strategy, pricing, IT and operational delivery. Mark has deep expertise in portfolio management, reporting and performance data analysis and visualisation. Mark was previously Head of Performance at Crossrail where he supported organizations to develop strategy, deliver projects and communicate results.