Our team of experienced consultants work together with energy, passion and determination to deliver meaningful change for our clients. They also take pride in growing our business (and like to have plenty of fun doing so). Meet some of our people below.
Tim is a senior business leader and consultant with over 25 years’ experience crafting and delivering major strategic programmes across many large UK and global businesses. His focus and passion are to enable organisations to make better decisions. As the digital and physical worlds blur, now is a particularly exciting time to be helping ambitious businesses shape their actions for the future.
Tim gets great satisfaction from the singular moment when plans turn into irreversible action, and believes it all ultimately comes down to people. He is no stranger to this having survived the BBC reality TV show ‘SAS: Are you tough enough’!
Tim gets great satisfaction from the singular moment when plans turn into irreversible action, and believes it all ultimately comes down to people. He is no stranger to this having survived the BBC reality TV show ‘SAS: Are you tough enough’!
A founding partner of Gate One, Alex is proud of our pioneering spirit and strong camaraderie. He enjoys developing innovative solutions for transformation challenges and likes nothing more than toasting the shared hard yards of a job well done.
Working principally in the financial services and public sectors, he has extensive experience of hands-on delivery of high profile, complex global transformation programmes, governance of £multi-billion change portfolios and building organisations’ capability to deliver change themselves.
Now with a young family, Alex does what he can to indulge his passions for travel and sport. He looks forward to returning to previous exploits such as a self-guided 4×4 safari through Botswana.
Working principally in the financial services and public sectors, he has extensive experience of hands-on delivery of high profile, complex global transformation programmes, governance of £multi-billion change portfolios and building organisations’ capability to deliver change themselves.
Now with a young family, Alex does what he can to indulge his passions for travel and sport. He looks forward to returning to previous exploits such as a self-guided 4×4 safari through Botswana.
Mark is finance and operations director at Gate One, where he is responsible for all aspects of finance, strategy, pricing, IT and operational delivery. Mark has deep expertise in portfolio management, reporting and performance data analysis and visualisation. Mark was previously Head of Performance at Crossrail where he supported organisations to develop strategy, deliver projects and communicate results.
As head of marketing at Gate One, Layisha is responsible for designing and delivering high-impact, multi-channel marketing strategies that support the company’s business objectives, drive growth and increase brand awareness. She has experience working both in-house and agency-side with companies such as Barclays, the Big Four, Grant Thornton and Smith & Williamson.
Sonia leads our people and talent function and is passionate about supporting our diverse talent to thrive in their careers at Gate One. Sonia brings HR experience from public, private and charity sectors and even worked as a people change consultant herself for a few years. She describes her style of HR as pragmatic, empathetic and action-orientated. After having a family, Sonia set up her own HR consulting business supporting start-up businesses with their people strategy. In 2019 Sonia joined Gate One to support our inclusive growth agenda and has helped us weather the covid storm prioritising our team’s health and wellbeing.
Kirsty is finance and operations manager and part of the Executive Committee at Gate One. She manages all core aspects of finance including management accounts, financial reporting, invoices, client engagements, as well as governance, legal and regulatory compliance. Kirsty has worked within finance for consultancies for many years and for the Rugby Football Union.
If you’re exploring permanent opportunities with Gate One, you’ll probably get to know Mel or Anna. In the past Mel has recruited for agency and professional services firms alike. Gate One’s entrepreneurial culture suits Mel; growing up in NZ shaped her fighting spirit and ingenuity! Mel loves recruitment – everyone has their own story and can contribute to Gate One’s culture in different ways. She’s motivated by helping you discover if Gate One is the perfect move for you.
Umbar is our digital and data lead. She has extensive cross-sector experience across consumer business, public sector/housing and life sciences, where she has supported several global pharmaceutical businesses dramatically enhance their customer engagement. From strategy and digital innovation, smart cities to intelligent automation, and customer engagement to Agile technology delivery, Umbar is passionate about digital and its power to help organisations and customers alike.
Joel is an experienced management consultant who has worked in both the private and public sector to identify, define and deliver strategic change. His expertise centres around media, entertainment and communications, having successfully delivered many projects across operating models, strategic sourcing and IT/digital strategy. Joel is a passionate innovator, problem-solver and entrepreneur who has his own start-up.
Mark has a wealth of experience across the banking and insurance sectors and is the financial services lead at Gate One. Initially specialising in procurement transformation, Mark’s focus now lies in digital transformation underpinned by complex business change. He leverages innovation and a strategic and service mindset to help clients transform their operations and deliver customer value.
Greg specialises in customer experience, service design and digital transformation consulting. He has extensive expertise in journey mapping, segmentation, experience design and customer experience-led digital transformation. He possesses excellent delivery ability, with knowledge of how to combine customer-centric principles with business objectives, ensuring any recommendations and ideas are pragmatic and deliver value.
A career consultant, Jo focuses on designing and delivering successful transformations that support her clients achieve their strategic ambitions. Internally she’s Gate One’s fundraising lead, coming up with innovative ways to raise money for our charity partners. Whether it’s putting on comedy nights, planning family fun days or exploiting the team’s love of a good sporting challenge, Jo’s primary aim is to drive up donations so we can deliver meaningful change in our wider community.
Upneet is a big four trained management consultant who relishes a small firm entrepreneurial experience. He loves a new challenge and is passionate about helping clients transform to achieve their potential, whether that’s through helping them articulate their strategy, redesigning their operating models, or managing complex programmes. A big believer in the need for agility and innovation in any business, he likes to keep himself informed on what makes great businesses great and how to learn from others.
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
As head of incubator, Kajal is responsible for driving Gate One’s flagship Incubator forward and supporting the fantastic entrepreneurs and businesses in the scheme. Kajal has seven years’ experience in a start-up enterprise, most recently as head of projects at Business Launchpad and prior to that as a business advisor with Virgin Start-Up. Her recent clients included a web platform for decluttering services, a Caribbean street food business and a luxury nut butter company. She is an entrepreneur herself, having previously set up and run a luxury shoe business in New York, which she grew to $300,000 pa turnover.
Jack recently joined Gate One as an analyst. He has over two years’ experience in M&A, focusing on project management, pre-deal transaction execution and strategic advisory. He has worked with clients across the technology, business services, industrials and consumer sectors. With extensive experience in process design, Jack has led the administration and project management of complex M&A mandates, building a demonstrable record of accountability to senior client stakeholders.
Jack has a degree in international business and finance from the University of Leeds, where he led the development of social enterprises in Sri Lanka and South Africa and remains a mentor on the Nurturing Talent Mentorship Scheme.
Jack has a degree in international business and finance from the University of Leeds, where he led the development of social enterprises in Sri Lanka and South Africa and remains a mentor on the Nurturing Talent Mentorship Scheme.
Suraj is a self-motivated, enthusiastic and delivery-focused consultant. He has over five years of consulting experience, working across a range of large-scale business and digital transformation programmes, supporting and managing projects. His digital transformation experience and passion stems across the following areas: digital strategy, digital business design and digital capability modelling.
Pamela is a life sciences value creation, strategic growth and acquisition advisory specialist focused on delivering impressive outcomes for businesses, their employees and their customers. She has a PhD in medical sciences and an executive MBA (both from the University of Oxford). Her career spans drug development, strategy and management consulting within the global healthcare and pharmaceutical arenas.
As head of marketing at Gate One, Layisha is responsible for designing and delivering high-impact, multi-channel marketing strategies that support the company’s business objectives, drive growth and increase brand awareness. She has experience working both in-house and agency-side with companies such as Barclays, the Big Four, Grant Thornton and Smith & Williamson.
A founding partner of Gate One, Simon has built his career on leading and delivering change programmes at many of the UK’s leading businesses and government bodies. He has worked extensively in healthcare and pharmaceuticals and delivered strong year-on-year business development growth while managing engagement teams on high-profile M&A and transformation programmes.
Sam is the head of growth for the Gate One Incubator. He has experience as a business analyst for a Big Four consultancy working in public sector and financial services engagements, and more recently as a product manager for a FinTech start-up.
Away from his role in the Incubator, Sam is the co-founder of his own business, Stocked, a frozen food company providing the building blocks for a new way of cooking. He also likes playing golf and spending time with his friends.
Away from his role in the Incubator, Sam is the co-founder of his own business, Stocked, a frozen food company providing the building blocks for a new way of cooking. He also likes playing golf and spending time with his friends.
Mohammad has a strong track record in adaptive digital strategy work, helping clients tackle their most pressing transformation challenges in areas such as digital strategy, product and service design, digital operating models, data analytics and risk mitigation. Well versed in IT and operations transformation, Mohammad develops achievable strategies and understands how to translate these into action.
Caro has worked extensively in both consulting and financial services. As Gate One’s people change lead, her professional focus is supporting organisations to design, activate and embed strategic transformation programmes, while applying creative approaches to facilitate and accelerate behaviour change. Caro is passionate about coaching and supporting client teams to develop their skills leading and embedding change.
Jess is a people focused consultant combining strategic thinking, creativity, and an empathetic approach to deliver improved outcomes for clients. She has experience supporting transformation programmes across multiple sectors, particularly in change management, project management and leadership accelerator event support. Internally, Jess has worked as Gate One’s internal communications lead, is part of the Accelerator and public sector teams and leads Gate One’s video content creation for internal and external engagement.
James specialises in large-scale IT-enabled change and enterprise portfolio management. He has delivered complex transformation programmes across multiple industries. Most recently, James worked with a group CIO to redefine the organisation’s operating model, organisation design and governance framework.
Grace has extensive business transformation experience and a strong track record in strategic design and programme delivery in complex operational and asset-intensive environments. She has worked in both the public and private sectors, working closely with senior leaders in organisations including NHS England, NHS Trusts, Clinical Commissioning Groups, Bank of England, BT, GE and HS2 Rail.
Clare is an experienced consultant who has worked across the end-to-end delivery lifecycle. Her passion lies in putting people at the heart of digital strategies and transformations to create empowering change for people, be they consumers or employees. Clare has experience in developing innovation operating models, service design, design thinking and people-led change management.
With the title of Gate One’s first international hire, moving to London from Dublin, Clare is an avid traveller and jigsaw maker. She likes to see herself as Nigella, eating food that she tries to recreate.
With the title of Gate One’s first international hire, moving to London from Dublin, Clare is an avid traveller and jigsaw maker. She likes to see herself as Nigella, eating food that she tries to recreate.
Ben is our sector lead for retail and consumer business and has delivered numerous transformational initiatives for clients across the globe. With a background in business and digital technology transformation in several sectors, he has the know-how and experience to lead clients through the most challenging high-impact, high-value transformations.
Simon specialises in large-scale digital and data change. He has delivered complex transformation programmes across multiple industries, with a focus on how his clients can develop data strategies that underpin and help realise their broader business strategies. This type of data-focused transformation often requires a cultural shift and he has developed expertise in ensuring this type of change is implemented effectively.
In his spare time, Simon likes to compete in Ironman events and is also building an app that tracks flakiness amongst friends.
In his spare time, Simon likes to compete in Ironman events and is also building an app that tracks flakiness amongst friends.
Rob specialises in leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he focuses on designing and implementing new service models to include digital, analytics and organisational design, effectively translating business intent into strategic initiatives to deliver effective and lasting change.
James has designed future state operating models and driven transformative change in a range of public and private sector multinationals. A proven problem solver, James specialises in operating model design, portfolio management, customer strategy and experience, and performance improvement. He relishes building high-performing teams to work side by side with clients on their most complex and high-profile programmes.
Gemma started her consulting career at a big four firm delivering complex business change programmes. She has ten years’ experience focused on the pharmaceuticals, consumer business and retail sectors, working in areas such as complex programme and change management, supply chain operations and post merger integration. Gemma believes the best way to ensure excellent project delivery is to work collaboratively with clients to build results that stick.
Gemma enjoys exploring the world on two wheels, two skis or a surfboard, and will try to cram in a European mini-break at any given opportunity.
Gemma enjoys exploring the world on two wheels, two skis or a surfboard, and will try to cram in a European mini-break at any given opportunity.
Louise has worked across numerous marketing and sales engagements for retail and consumer businesses, specialising in digital strategy, transformation and sustainability. She is passionate about helping companies modernise and get to the forefront of their industries, while delivering their objectives in a purposeful and sustainable way.
Anna has extensive experience working across the private, public and third sector to support clients in designing and delivering innovative, intelligent operating models for their customers. Anna has led and managed numerous projects in a range of settings, allowing her to develop an understanding of perspectives that range from the end user to frontline staff and senior leadership.
Selina is an experienced management consultant with expertise in process improvement and change management. She started her career at a big four firm, working with FTSE 100 clients on large transformation programmes, progressing on to an in-house consulting role at a major retailer. Here she led many change programmes to improve operational efficiency in several business areas.
Throughout her career Selina has played an active role in partnerships with charities, something she continues to do as Gate One’s CSR lead. Outside of work Selina enjoys reading her trusted Lonely Planet guide – deciding on the next adventure, spending time with her family or baking up some delights in the kitchen.
Throughout her career Selina has played an active role in partnerships with charities, something she continues to do as Gate One’s CSR lead. Outside of work Selina enjoys reading her trusted Lonely Planet guide – deciding on the next adventure, spending time with her family or baking up some delights in the kitchen.
Organisations are facing unprecedented levels of change and digital disruption. As a founding partner of Gate One, David is excited about the endless opportunities that this provides and is inspired by the incredibly talented team around him who are helping our clients to meet their transformation needs head on.
Having worked across a broad range of FTSE 100 organisations for 20 years, David specialises in complex digital, portfolio and enterprise-wide target op model transformations. He regularly coaches and challenges board level teams to lead effective change.
David is also an active investor and a board member of several start-ups. He is fascinated by the innovation process and how to infuse the entrepreneurial mindset into larger organisations.
Having worked across a broad range of FTSE 100 organisations for 20 years, David specialises in complex digital, portfolio and enterprise-wide target op model transformations. He regularly coaches and challenges board level teams to lead effective change.
David is also an active investor and a board member of several start-ups. He is fascinated by the innovation process and how to infuse the entrepreneurial mindset into larger organisations.
James is a senior consultant with extensive experience on major transformation programmes across the government, retail, health & financial services sectors. He is skilled in project and programme management, digital strategy and delivery, business case development and operating model design.
At Gate One, James has supported one of the UK’s largest retailers in the redesign of its operating model. He is helping to build Gate One’s digital capabilities and is undertaking a Digital Strategy course with Google.
Outside work, James loves endurance sports and travel.
At Gate One, James has supported one of the UK’s largest retailers in the redesign of its operating model. He is helping to build Gate One’s digital capabilities and is undertaking a Digital Strategy course with Google.
Outside work, James loves endurance sports and travel.
Francesca is a business transformation consultant whose work has spanned multiple industries, including retail and consumer goods, TMT, automotive and transportation. She has led complex business and digital transformation programmes from strategy through to implementation for large organisations across the globe.
Richard has extensive experience of working with banks to stabilise and strengthen their operations, particularly in relation to building fraud prevention and management capability. He specialises in helping clients to transform through operating model redesign and delivering large-scale change programmes, with experience gained through both industry and consulting roles across various sectors.
Nick leads our public sector and health teams. He is a trusted adviser for c-suite and senior clients and is passionate about working on the things that matter most in delivering improved, sustainable care to patients. He has worked across the health sector to help rebalance programmes in favour of empowering teams to deliver lasting benefit and improved quality.
Beth joins Gate One after three and a half years at a Big Four consultancy, where she worked on numerous large business transformation programmes for clients in the private sector. Her experience includes a large passenger services implementation for a UK airline and a target operating model implementation for a utilities company.
Outside of work, Beth is passionate about health, fitness and mental wellbeing and enjoys socialising and hanging out with her friends and family.
Outside of work, Beth is passionate about health, fitness and mental wellbeing and enjoys socialising and hanging out with her friends and family.
Ben has five years’ experience working across multiple energy and utility companies. Ben has a broad industry view of best practice in the electricity sector in particular, having worked across three of the major network operating companies. Ben is a specialist in the RIIO framework and is highly experienced in asset management, business strategy and performance improvement transformations.
Laura is passionate about applying her understanding of people development and coaching to complex programme delivery. She supports individuals, teams and organisations to build stronger capability in leading change, working as high-performing teams and developing the leaders of the future. She is a skilled coach and leads our internal coaching programme, which gained credit as a finalist in the CIPD People Management Awards 2019.
Chris has over six years’ consulting experience and a skillset spanning hands-on digital transformation delivery, strategy design, Agile project management, change management and business analysis. With a rapid delivery style focussing on time-to-value for clients and creating innovative solutions. Chris has been recognised for his achievements by reaching the Finals of the ‘MCA Young Consultant of the Year’ category (2017).
Tiffany is a retail specialist who is passionate about working with businesses to innovate and transform so they remain relevant to their customers. She is experienced in designing and driving complex business transformations and has worked with a range of major retailers on topics such as internationalisation, growth strategies, digital transformations and customer experience.
Alex is an experienced management consultant leading both our portfolio management and initiative leadership and delivery capability areas. He has experience advising global organisations and teams on enterprise portfolio management office transformation, business strategy resets, change management, finance transformation and customer segmentation across a wide range of industries.
Chrissie has broad industry and consulting (Big Four) experience within the consumer goods and retail industries. She is skilled in change management, process improvement, business analysis and project management. Chrissie is a dynamic, strong team player with excellent communication, presentation and relationship management skills, including first-rate stakeholder management capabilities.
Lauren is a change and programme delivery specialist with extensive experience in the energy sector. Two years within the change team at National Grid has given her a wealth of knowledge and expertise working on the key industry opportunities and challenges, including decarbonisation, renewables and energy efficiency within the sector.
Ali is a talented and capable consultant who thrives in a fast-paced environment. He is experienced in programme management office, target operating model design, design thinking, data visualisation and customer experience. Ali was recently part of a team that delivered an accelerated operating model diagnostic and future design, which included a top-level management review, service line redesign and a new regional model definition and implementation plan.
Anthony is the country manager for Gate One Ireland. He has nearly 20 years’ experience working with leading global organisations, delivering change across M&A, innovation, commercial excellence and digital transformation. He is an experienced consultancy leader and board member and has worked extensively across the public and private sectors in the UK, Europe and the Middle East. Anthony is extremely excited about the opportunity to build and grow a new and truly differentiated consultancy in Ireland – serving global and Irish clients alike.
As a senior adviser in business and digital transformation and an experienced programme and project leader, Scott has spent the best part of a decade acting as a catalyst for business and digital transformation across Ireland, Europe, the Middle East and South Africa. Bringing the capabilities of Gate One to Ireland was a major factor in Scott’s decision to return to the country. He believes that the energy, passion and determination that Gate One brings to everything it does provides clients with a genuine, customer-centric alternative. Scott is excited to be disrupting the local status quo with a compelling alternative.
Niamh is passionate about applying her understanding of customer experience (CX) improvement to complex transformation design and delivery. She has led and supported cross-functional teams across both public and private sectors through major operational and digital changes – all while ensuring that the end customer’s experience is protected and enhanced. In addition to CX, Niamh is experienced in project and programme management, operating model design, business case development, brand strategy and sales coverage model design.
Dónal is a passionate and curious innovator. He has worked across a wide range of sectors as a management consultant, leveraging his PPM experience to drive change within organisations. Since the start of 2019, Dónal has taken on a number of innovation-focused roles, including the design and build of a new corporate innovation space in Dublin, Ireland; and acting as the experience manager designing and facilitating over 50 collaboration events to tackle his clients’ most complex strategic problems, across all sectors.
If you’re exploring permanent opportunities with Gate One, you’ll probably get to know Mel or Anna. In the past Mel has recruited for agency and professional services firms alike. Gate One’s entrepreneurial culture suits Mel; growing up in NZ shaped her fighting spirit and ingenuity! Mel loves recruitment – everyone has their own story and can contribute to Gate One’s culture in different ways. She’s motivated by helping you discover if Gate One is the perfect move for you.
Niamh is an experienced transformation consultant, with over 10 years experience empowering organisations through strategic transformation, encompassing digital advancements, data utilisation, people-centric approaches, culture, and structural enhancements. Her interests lie in supporting change delivery, that revolves around the needs and experiences of users. Niamh brings a comprehensive skill set in change and project management, which she has developed working with both local and global, public and private sector organisations, in successfully executing transformational initiatives and programmes throughout her career.
Passionate about driving transformative change in large and complex organisations, Chris brings over 13 years of industry and consulting experience to the table. Throughout his career, he has been deeply involved in the Irish and UK markets, primarily within the Financial Services sector. His focus has revolved around spearheading risk and regulatory programmes, specialising in complex transformation leadership and programme delivery. Currently, Chris holds the position of Principal Consultant and FS sector lead at Gate One Ireland, where he specialises in leading large-scale complex transformation projects for both domestic and international financial services clients. Collaborating closely with our clients, we strive to revolutionise their business, technology, and operational capabilities, driving revenue growth, facilitating digital transformation, and enhancing operational stability and efficiency.
A career consultant, Jo focuses on designing and delivering successful transformations that support her clients achieve their strategic ambitions. Internally she’s Gate One’s fundraising lead, coming up with innovative ways to raise money for our charity partners. Whether it’s putting on comedy nights, planning family fun days or exploiting the team’s love of a good sporting challenge, Jo’s primary aim is to drive up donations so we can deliver meaningful change in our wider community.
Andy is a seasoned senior consultant with a strong background in Financial Services and Life Sciences with over 7 years of experience in consulting. He specializes in Project Management, PMO, and Business Analysis within the realm of Digital Transformation, Change Management, Regulatory compliance, and Service Improvement. Andy’s expertise also extends to Information security and Quality Management, making him well-versed in ensuring the highest client standards are met in these critical areas.
Ruth thrives on collaborating with clients and colleagues to drive change. With over 7 years of consulting experience, her expertise encompasses a wide range of areas including digital transformation, change management, project management, employee experience, organizational design and communications. Ruth loves to work closely with clients to understand their organisation and deliver impact through exceptional advisory work.
Sonia leads our people and talent function and is passionate about supporting our diverse talent to thrive in their careers at Gate One. Sonia brings HR experience from public, private and charity sectors and even worked as a people change consultant herself for a few years. She describes her style of HR as pragmatic, empathetic and action-orientated. After having a family, Sonia set up her own HR consulting business supporting start-up businesses with their people strategy. In 2019 Sonia joined Gate One to support our inclusive growth agenda and has helped us weather the covid storm prioritising our team’s health and wellbeing.
Upneet is a big four trained management consultant who relishes a small firm entrepreneurial experience. He loves a new challenge and is passionate about helping clients transform to achieve their potential, whether that’s through helping them articulate their strategy, redesigning their operating models, or managing complex programmes. A big believer in the need for agility and innovation in any business, he likes to keep himself informed on what makes great businesses great and how to learn from others.
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
As head of incubator, Kajal is responsible for driving Gate One’s flagship Incubator forward and supporting the fantastic entrepreneurs and businesses in the scheme. Kajal has seven years’ experience in a start-up enterprise, most recently as head of projects at Business Launchpad and prior to that as a business advisor with Virgin Start-Up. Her recent clients included a web platform for decluttering services, a Caribbean street food business and a luxury nut butter company. She is an entrepreneur herself, having previously set up and run a luxury shoe business in New York, which she grew to $300,000 pa turnover.
James is the Gate One US lead, responsible for recruitment, strategy, business development and operations. James specialises in large-scale IT-enabled change and enterprise portfolio management. He has delivered complex transformation programs across multiple industries. Most recently, James was program director for digital transformation at the UK’s largest grocer.
Hannah has significant experience in life sciences and leads our US life sciences team. She has worked with global pharmaceutical companies to set their strategy, prepare for product launches, and deliver large-scale transformation to improve their customer experience. She is passionate about helping organizations optimize their strategy and operations to transform the lives of patients.
Tara has over a decade’s experience working with and in health systems, including leading and executing patient experience strategy at a top ten US hospital. She is passionate about developing creative solutions that are accessible and actionable for her clients and driving change through collaboration.
Jesse is a versatile consultant with nearly a decade of progressive experience leveraging people, processes and technology to drive meaningful, enduring change. He has worked extensively within the healthcare sector, specializing in operating model transformation, customer experience, process design, performance improvement, and complex program management. He is passionate about collaborating with clients to frame their most pressing challenges and, in partnership, develop solutions that delight stakeholders.
Pamela is a life sciences value creation, strategic growth and acquisition advisory specialist focused on delivering impressive outcomes for businesses, their employees and their customers. She has a PhD in medical sciences and an executive MBA (both from the University of Oxford). Her career spans drug development, strategy and management consulting within the global healthcare and pharmaceutical arenas.
Michael is an experienced consultant with an extensive background in business development, leveraging his experience in lean process improvement, sales and project management to build strong client relationships and deliver meaningful results. His skills in operating model design allow him to partner with frontline teams to remove barriers and build efficient processes. Michael is passionate about creating outcomes that improve customer and employee experience alike.
If you’re exploring permanent opportunities with Gate One, you’ll probably get to know Mel or Anna. In the past Mel has recruited for agency and professional services firms alike. Gate One’s entrepreneurial culture suits Mel; growing up in NZ shaped her fighting spirit and ingenuity! Mel loves recruitment – everyone has their own story and can contribute to Gate One’s culture in different ways. She’s motivated by helping you discover if Gate One is the perfect move for you.
Upneet is a big four trained management consultant who relishes a small firm entrepreneurial experience. He loves a new challenge and is passionate about helping clients transform to achieve their potential, whether that’s through helping them articulate their strategy, redesigning their operating models, or managing complex programmes. A big believer in the need for agility and innovation in any business, he likes to keep himself informed on what makes great businesses great and how to learn from others.
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
Outside of work (and at work), you can often find him talking about his Saturday cricket games and upcoming travels. Upneet is your go-to person for recommendations on a good curry restaurant in London (and in most places around the world).
Lucy has over five years’ experience in consulting and research settings, with further experience in the health sector. She has worked with senior stakeholders in public, private and third sector organisations on complex global programmes; these have included changes to structures, processes, technology and organisation behaviours. Lucy’s consulting approach is complemented by an expertise in psychology, gained from her BSc and MSc degrees, and coaching training.
At Gate One, Lucy focuses on the public and health sector, and is an active part of the change management team. A keen traveller, Lucy has recently returned from exploring South America, completing a 5-day trek to Machu Picchu.
At Gate One, Lucy focuses on the public and health sector, and is an active part of the change management team. A keen traveller, Lucy has recently returned from exploring South America, completing a 5-day trek to Machu Picchu.
Sonia leads our people and talent function and is passionate about supporting our diverse talent to thrive in their careers at Gate One. Sonia brings HR experience from public, private and charity sectors and even worked as a people change consultant herself for a few years. She describes her style of HR as pragmatic, empathetic and action-orientated. After having a family, Sonia set up her own HR consulting business supporting start-up businesses with their people strategy. In 2019 Sonia joined Gate One to support our inclusive growth agenda and has helped us weather the covid storm prioritising our team’s health and wellbeing.
Greg specialises in customer experience, service design and digital transformation consulting. He has extensive expertise in journey mapping, segmentation, experience design and customer experience-led digital transformation. He possesses excellent delivery ability, with knowledge of how to combine customer-centric principles with business objectives, ensuring any recommendations and ideas are pragmatic and deliver value.
Mark is finance and operations director at Gate One, where he is responsible for all aspects of finance, strategy, pricing, IT and operational delivery. Mark has deep expertise in portfolio management, reporting and performance data analysis and visualisation. Mark was previously Head of Performance at Crossrail where he supported organisations to develop strategy, deliver projects and communicate results.
Emma is a Principal at Gate One, focused on the delivery of operational and digital transformation in a range of sectors, including Central Government, Defence, Justice and Local Government. Emma supports organisations at any stage of their transformation journey, to harness the knowledge and vision within their business, and channel that into meaningful change.
Suraj is a self-motivated, enthusiastic and delivery-focused consultant. He has over five years of consulting experience, working across a range of large-scale business and digital transformation programmes, supporting and managing projects. His digital transformation experience and passion stems across the following areas: digital strategy, digital business design and digital capability modelling.
Chrissie has broad industry and consulting (Big Four) experience within the consumer goods and retail industries. She is skilled in change management, process improvement, business analysis and project management. Chrissie is a dynamic, strong team player with excellent communication, presentation and relationship management skills, including first-rate stakeholder management capabilities.
Rob specialises in leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he focuses on designing and implementing new service models to include digital, analytics and organisational design, effectively translating business intent into strategic initiatives to deliver effective and lasting change.
James has designed future state operating models and driven transformative change in a range of public and private sector multinationals. A proven problem solver, James specialises in operating model design, portfolio management, customer strategy and experience, and performance improvement. He relishes building high-performing teams to work side by side with clients on their most complex and high-profile programmes.
Gemma started her consulting career at a big four firm delivering complex business change programmes. She has ten years’ experience focused on the pharmaceuticals, consumer business and retail sectors, working in areas such as complex programme and change management, supply chain operations and post merger integration. Gemma believes the best way to ensure excellent project delivery is to work collaboratively with clients to build results that stick.
Gemma enjoys exploring the world on two wheels, two skis or a surfboard, and will try to cram in a European mini-break at any given opportunity.
Gemma enjoys exploring the world on two wheels, two skis or a surfboard, and will try to cram in a European mini-break at any given opportunity.
Louise has worked across numerous marketing and sales engagements for retail and consumer businesses, specialising in digital strategy, transformation and sustainability. She is passionate about helping companies modernise and get to the forefront of their industries, while delivering their objectives in a purposeful and sustainable way.
Laura is passionate about applying her understanding of people development and coaching to complex programme delivery. She supports individuals, teams and organisations to build stronger capability in leading change, working as high-performing teams and developing the leaders of the future. She is a skilled coach and leads our internal coaching programme, which gained credit as a finalist in the CIPD People Management Awards 2019.
Chris has over six years’ consulting experience and a skillset spanning hands-on digital transformation delivery, strategy design, Agile project management, change management and business analysis. With a rapid delivery style focussing on time-to-value for clients and creating innovative solutions. Chris has been recognised for his achievements by reaching the Finals of the ‘MCA Young Consultant of the Year’ category (2017).
Kirsty is finance and operations manager and part of the Executive Committee at Gate One. She manages all core aspects of finance including management accounts, financial reporting, invoices, client engagements, as well as governance, legal and regulatory compliance. Kirsty has worked within finance for consultancies for many years and for the Rugby Football Union.
Alex is an experienced management consultant leading both our portfolio management and initiative leadership and delivery capability areas. He has experience advising global organisations and teams on enterprise portfolio management office transformation, business strategy resets, change management, finance transformation and customer segmentation across a wide range of industries.
