Inside GSK’s Engagement Evolution
We were proud to sponsor this year’s Employee Engagement Summit earlier this year and contribute to the conversation on the future of work. One standout moment came from GSK, who unveiled how they’ve transformed internal communications through a new digital engagement platform. GSK’s session offered a behind-the-scenes look at how they designed a platform that puts people first. Their approach? Thoughtful, iterative and deeply human.
Human-centricity: engaging a global workforce
Alex Saunders, Head of Global Digital Communications, GSK
Alex shares the principles behind GSK’s success, including:
- Start small, scale with purpose: Piloting early allowed for fast learning and meaningful refinement.
- Design for diversity: Understanding the nuances of a global workforce was key to relevance and adoption.
- Embed change from the start: Integrating communications and change management early meant the platform landed with impact.
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If you would like to speak to us about any of the topics discussed above, please reach out and we’ll be back in touch.