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An audio insight on what the C-suite must prioritise next.

Retail leaders are prioritising incremental change but the transformation agenda is evolving.

In this Transformation Index episode, Suzi Bentley-Tanner and Scott Ellis explore how the year ahead will require a shift from tactical fixes to strategic reinvention, particularly in aligning technology, people and priorities.

Listen now and discover:

  • What the insights from our Transformation Index report mean for retail leaders over the next 12 months
  • How brands Sephora and Patagonia have set themselves apart, driving their offerings into a competitive advantage
  • The three key factors that will determine success for retail leaders
Suzi Bentley Tanner
Partner
Scott Ellis
Partner

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Adapt to lead

Based on a survey of 750 C-suite leaders across the UK, Ireland, and the US, the Transformation Index reflects how well organisations embed adaptability across systems and people to unlock transformation success

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Most transformations fail or deliver mixed results – not because the strategy is wrong, but because organisations aren’t built to adapt.