A leading hotel and restaurant company needed support to align on benefits realization across the organization’s strategic portfolio. We were asked to help develop program management and ePMO capabilities to better equip the executive committee to drive the strategic direction of the organization.
We first assessed the existing ways of working, delivery lifecycle and ePMO capability within the organization. Working with the client, we designed a new ePMO structure and roles and responsibility matrix; developed a singular view of all strategic initiatives; and created a clear business case management process. We carried out portfolio prioritization activities and supporting executive portfolio dashboards, as well as developing delivery community hubs and detailed program assurance processes.
Our client was able to make immediate use of the new ways of working across the strategic programs and delivery teams in place. The portfolio dashboards, reports and embedded governance processes enabled the executive committee to successfully align on the delivery progress and realized benefits to date of the organization’s strategic portfolio.
Summary of work
- ePMO capability
- Portfolio prioritization and tracking
- Business case management
- Program assurance
- Delivery lifecycle and documentation
- Executive dashboard and reports
