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This latest Gartner® report explores how AI will play a role in the future of work, with implications already being seen in the workforce and predictions pointing towards a more digital employee experience.

This is a moment in time where we could really look at the technology that is getting closer and closer to what humans can do, and thinking how we could be using AI to support our employee communities to work for us in better ways. What if we used the technology to do the ‘graft’, and free our headspace up to actually work on crafting more creative and strategic work? This is a game changing technology to help us to be more human again.

This report explores:

  • The change that ‘everyday AI’ will have on the employee experience.
  • How quickly competitive differentiation of GenAI tools is happening.
  • How the adaptability of employees to upskill themselves with AI technology will derive the most value.
  • The learning curve required in workforces with this new technology.
  • How AI will take some of the ‘graft’ of everyday tasks and allow employees to excel at more complex work.

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“The employee community is ready to go, as 92% of employees say they want AI to help them with administrative tasks and to summarize information on a particular topic”

Source: Gartner, Predicts 2024: AI’s Impact on the Employee Experience, Matt Cain, Stephen White, Nicole Greene, Christopher Trueman, Anushree Verma, Suzanne Schwartz.

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Nila Deda

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